Prisma Cloud [APP2.EU] - Degraded Alerts Timing

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Jun 18, 2026 - 23:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2026 - 22:30 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 18, 2026 - 22:16 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 18, 2026 - 20:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2026 - 19:46 UTC

Investigating

Alerts are delayed in app2.eu stack, we are investigating.
Posted Jun 18, 2026 - 15:02 UTC
This incident affected: Prisma Cloud (Europe - app2.eu.prismacloud.io).