AURL/ADNS - False Positive Detection Incident

Incident Report for Palo Alto Networks Cloud Services

Resolved

Briefly during the morning of 2/12/2026, the domain svc.ha-teams.office.com was miscategorized within AURL filtering and ADNS products. This may have caused interruptions in Microsoft Teams traffic. The issue has been resolved.
Posted Feb 12, 2026 - 17:00 UTC