Prisma Cloud Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Aug 05, 2025 - 03:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2025 - 00:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 05, 2025 - 00:33 UTC

Investigating

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Intermittent slowness or errors

Workaround: Try your request again.
Posted Aug 04, 2025 - 21:47 UTC
This incident affected: Prisma Cloud (Americas - US - app.prismacloud.io).
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