Palo Alto Networks Cloud Services Status

WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 05:20 UTC

Identified

We redirected traffic from Japan and Singapore region into US region.
Customer request is back to normal and team is still working on Japan region.

Posted Nov 01, 2019 - 04:00 UTC

Investigating

WildFire is currently experiencing an issue in US cloud Japan and Singapore regions. We are actively working on this issue and will provide another update by Nov 1 06:00:00 UTC 2019 with further details.

Customer Impact: Firewall API call returns error
Workaround: N/A

Posted Nov 01, 2019 - 03:42 UTC

This incident affected: WildFire (WildFire Global Cloud).