Resolved
This incident has been resolved.
Posted Jun 13, 2025 - 09:19 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 22:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 21:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 12, 2025 - 19:39 UTC
Update
We are actively investigating with our cloud provider.
Cortex XDR agent local protection continues to function normally.
Posted Jun 12, 2025 - 18:25 UTC
Investigating
We are currently investigating this issue.
Posted Jun 12, 2025 - 18:20 UTC
This incident affected: Cortex XDR (Australia, Canada, Germany, India, Japan, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Singapore, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSIAM (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSOAR 8.x (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, United States - Government, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), and Cortex Gateway.