AI Runtime Security (AIRS) Cloud - Partial Outage in the United States region

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 22:45 UTC

Investigating

We are currently investigating this issue.

Customer Impact: Customer Firewalls may be unable to send data to the AIRS Cloud in the United States region.
Posted Feb 04, 2026 - 21:15 UTC
This incident affected: AI Runtime Security Cloud (United States - Americas).