Prisma SaaS - Office 365 Scan Performance

Incident Report for Palo Alto Networks Cloud Services

Resolved

This issue is now resolved.
Posted Oct 29, 2019 - 21:50 UTC

Identified

We're experiencing a high volume of API requests for Office 365 and are temporarily controlling the rate of requests. We understand that this impacts the scanning performance time for the Office 365 app and are actively working with Microsoft to resolve the issue.
Posted Aug 17, 2019 - 00:34 UTC
This incident affected: Data Security (SaaS Security API) (SaaS API - North America, SaaS API - Singapore, SaaS API - Frankfurt).
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