* If you are running a Cloud Services plugin version of 1.8 or 1.7, check your dataplane version. - If your dataplane is already upgraded to 9.1.7, upgrade your Cloud Services plugin to 2.0 Preferred; then, upgrade to 2.1 Preferred. - If your dataplane is lower than 9.1.7, then please reach out to your Palo Alto Networks support or sales representative to get upgraded to a supported dataplane version.
* If you are running cloud service plugin 2.0-Innovation or your dataplane version is 10.0.3, please DO NOT UPGRADE to cloud plugin version 2.1-Preferred. * If you are already running plugin version 2.1-Preferred, you can ignore this alert. No further action is required.
To check your Cloud Services plugin and dataplane versions, select Panorama > Cloud Services > Configuration > Service Setup. The Cloud Services version displays in the Plugin Alert area and the dataplane version displays in the DataPlane PAN-OS version area.