WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Feb 23, 2026 - 21:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 21:27 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 23, 2026 - 21:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 23, 2026 - 21:20 UTC

Investigating

WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.

Customer Impact: File submission failure.
Posted Feb 23, 2026 - 21:07 UTC
This incident affected: WildFire (WildFire Australia Cloud, WildFire Germany Cloud, WildFire India Cloud, WildFire Switzerland Cloud, WildFire Poland Cloud, WildFire Indonesia Cloud, WildFire Taiwan Cloud, WildFire France Cloud, WildFire Qatar Cloud).