Autofocus Issue

Incident Report for Palo Alto Networks Cloud Services

Monitoring

Fix has been implemented successfully and we are closely monitoring it for stability.

Posted Apr 21, 2025 - 22:42 UTC

Identified

AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.

Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.

Workaround: N/A

Posted Mar 17, 2025 - 23:30 UTC

This incident affects: AutoFocus.