Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted May 14, 2026 - 22:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 14, 2026 - 20:18 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 14, 2026 - 18:17 UTC

Investigating

We are currently investigating this issue.

Posted May 14, 2026 - 18:11 UTC

This incident affected: Cortex XDR (United States - Government), Cortex Cloud (United States - Goverment), and Cortex XSIAM (United States - Government).