Strata Logging Service American regions - Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 16:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 22, 2025 - 00:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 21, 2025 - 18:44 UTC

Investigating

Strata Logging Service is currently experiencing an issue in American regions. We are actively working on this issue and will provide another update by 5:00 PM UTC with further details.

Customer Impact: Strate logging customers may experience data staleness.

Workaround: NA
Posted Feb 21, 2025 - 14:53 UTC
This incident affected: Strata Logging Service (United States - Americas).