Prisma Cloud Issue [APP4]

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Sep 06, 2025 - 19:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2025 - 16:11 UTC

Investigating

Prisma Cloud is currently experiencing an issue in app4. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Intermittent errors

Workaround: N/A

Posted Sep 06, 2025 - 15:20 UTC

This incident affected: Prisma Cloud (Americas - US - app4.prismacloud.io).