IoT Security (Germany, Canada, Australia, Japan, Singapore) Scheduled Maintenance

Scheduled Maintenance Report for Palo Alto Networks Cloud Services

Completed

The scheduled maintenance has been completed.
Posted Jan 21, 2026 - 03:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2026 - 23:30 UTC

Scheduled

WHAT: IoT Security (Germany, Canada, Australia, Japan, Singapore) plans to perform scheduled maintenance on the database used by the IoT Security product.

WHEN: Monday, Jan 20 | 23:30 PM UTC - Jan 21 | 3:30 AM UTC

WHERE: Germany, Canada, Australia, Japan, Singapore

NO ACTION REQUIRED

IMPACT: IoT Portal access for some customers will not be available during the window. Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
Posted Jan 20, 2026 - 18:33 UTC
This scheduled maintenance affected: IoT/OT Security (Australia, Canada, Germany, Japan, Singapore).
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