Cortex ingestion issues in EU

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Oct 15, 2019 - 20:54 UTC

Update

We are continuing our efforts to recover the system and will provide another update by 21:00 UTC with further details.

Posted Oct 15, 2019 - 19:14 UTC

Identified

Cortex Data Lake is currently experiencing an issue in Europe. We are actively working on this issue and will provide another update by 19:00 UTC with further details.

Customer Impact: Ingestion Delay

Workaround: "N/A"

Posted Oct 15, 2019 - 17:50 UTC

This incident affected: Cortex Data Lake (Netherlands - Europe).