WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Jan 10, 2025 - 14:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2025 - 13:20 UTC

Investigating

WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 10:00 UTC with further details.

Customer Impact: Delay in sample processing

Workaround: N/A

Posted Jan 10, 2025 - 10:01 UTC

This incident affected: WildFire (WildFire Europe Cloud).