WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Dec 11, 2025 - 12:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2025 - 12:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 11, 2025 - 12:33 UTC

Update

We are continuing to investigate this issue.
Posted Dec 11, 2025 - 09:34 UTC

Investigating

WildFire is currently experiencing an issue in multiple Cloud. We are actively working on this issue and will provide another update by 11:00 AM UTC with further details.

Customer Impact: Unable to login to Wildfire Portals

Workaround: N/A
Posted Dec 11, 2025 - 09:19 UTC
This incident affected: WildFire (WildFire Singapore Cloud, WildFire UK Cloud, WildFire India Cloud, WildFire Switzerland Cloud, WildFire Poland Cloud, WildFire France Cloud).
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