IoT Security (China) Scheduled Maintenance

Scheduled Maintenance Report for Palo Alto Networks Cloud Services

Completed

The scheduled maintenance has been completed.

Posted Jan 17, 2026 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 16, 2026 - 17:00 UTC

Scheduled

WHAT: IoT Security (China) plans to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Saturday, Jan 17 | 1:00 AM CST - 9:00 PM PST

WHERE: China

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Posted Jan 13, 2026 - 02:28 UTC

This scheduled maintenance affected: IoT/OT Security (China).