Palo Alto Networks Cloud Services Status

Cortex Data Lake Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Sep 11, 2020 - 17:09 UTC

Identified

Cortex Data Lake is currently experiencing an issue in the Americas and the EU.

Customer Impact: On Panorama, Cortex Data Lake storage usage and estimated log retention period are not being accurately displayed. We are actively working to resolve this issue.

Workaround: In the interim, please use the cloud service portal for accurate information on the Cortex Data Lake storage usage and retention details

Posted Apr 16, 2020 - 19:57 UTC

This incident affected: Cortex Data Lake (United States - Americas, Netherlands - Europe).