Azure westeurope, southcentralus outage impacting Cloud NGFW Services.

Incident Report for Palo Alto Networks Cloud Services

Update

We are continuing to monitor for any further issues.
Posted Jul 27, 2026 - 19:02 UTC

Update

We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.

Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: Maintain your current traffic baselines where possible to avoid triggering sudden autoscaling needs.
- Defer New Deployments: Hold off on launching new resources until full capacity is restored.
Posted Jul 23, 2026 - 20:00 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
Posted Jul 22, 2026 - 05:05 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
Posted Jul 17, 2026 - 12:10 UTC

Update

Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
Posted Jul 15, 2026 - 15:12 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.

Next Update: July 15th, 8:00UTC
Posted Jul 12, 2026 - 04:53 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
Posted Jul 12, 2026 - 04:53 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 12, 2026 - 04:49 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.
Posted Jul 10, 2026 - 09:16 UTC

Update

Azure is still working on recovery. We are continuously monitoring their progress.
Posted Jul 08, 2026 - 15:45 UTC

Monitoring

We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.

Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.

Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.

Next Update: July 13th, 8:00UTC
Posted Jul 07, 2026 - 18:06 UTC
This incident affects: Cloud NGFW for Azure (australiaeast, australiasoutheast, canadacentral, centralus, eastasia, eastus, eastus2, northeurope, uksouth, ukwest, westeurope, westus, westus2, westus3, brazilsouth, japaneast, northcentralus, southeastasia, canadaeast, centralindia, francecentral, germanywestcentral, israelcentral, italynorth, japanwest, koreacentral, mexicocentral, newzealandnorth, norwayeast, southafricanorth, southcentralus, southindia, spaincentral, swedencentral, switzerlandnorth, switzerlandwest, uaenorth, westcentralus).