WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted Dec 04, 2024 - 21:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2024 - 20:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 04, 2024 - 19:56 UTC

Update

We are continuing to investigate this issue.
Posted Dec 04, 2024 - 18:33 UTC

Investigating

WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.

Customer Impact: Delay of sample processing

Workaround: N/A
Posted Dec 04, 2024 - 16:59 UTC
This incident affected: WildFire (WildFire Global Cloud).
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