IoT Security (United States) Scheduled Maintenance

Scheduled Maintenance Report for Palo Alto Networks Cloud Services

Completed

The scheduled maintenance has been completed.

Posted Oct 21, 2025 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 21, 2025 - 00:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Oct 20, 2025 - 20:33 UTC

Scheduled

WHAT: IoT Security (United States) plan to carry on an upgrade maintenance on AWS EKS service, which hosts the IoT Security product.

WHEN: Monday, Oct 20 | 5:00 PM PST - 9:00 PM PST

WHERE: US

NO ACTION REQUIRED

IMPACT: Some customer may notice data delay in IoT pipeline. Please ignore firewall data offline alerts during the maintenance.

SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.

Posted Oct 18, 2025 - 01:18 UTC

This scheduled maintenance affected: IoT/OT Security (United States).