Cortex XDR/XSIAM/XPANSE/XSOAR8 - UI console is unavailable for some users

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Nov 24, 2025 - 20:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 24, 2025 - 15:23 UTC

Investigating

We are currently investigating this issue.

Posted Nov 24, 2025 - 14:21 UTC

This incident affected: Cortex XDR (United States - Americas), Cortex Cloud (United States - Americas), Cortex XSIAM (United States - Americas), and Cortex XSOAR 8.x (United States - Americas).