Resolved
This incident has been resolved.
Posted Jun 05, 2025 - 06:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 05:19 UTC
Identified
We are experiencing login issues with Cortex XDR/XSIAM/XPANSE/XSOAR8/Cloud in all regions.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
Posted Jun 05, 2025 - 04:09 UTC
This incident affected: Cortex XDR (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Switzerland, United Kingdom, United States - Americas, Poland, Taiwan, Singapore, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSIAM (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), Cortex XSOAR 8.x (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, Poland, Taiwan, Qatar, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa), and Cortex XPANSE 2.x (Australia, Canada, Germany, India, Japan, Netherlands - Europe, Singapore, Switzerland, United Kingdom, United States - Americas, Poland, Taiwan, Qatar, FedRAMP Moderate, Israel, France, Saudi Arabia, Indonesia, Spain, Italy, Korea, South Africa).