WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted Aug 25, 2026 - 18:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2026 - 18:53 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 25, 2026 - 18:50 UTC

Investigating

WildFire is currently experiencing an issue in the India Cloud. We are actively working on this issue and will provide another update by 20:00 UTC with further details.

Customer Impact: Delay of sample processing and verdict availability

Workaround: N/A

Posted Aug 25, 2026 - 18:24 UTC

This incident affected: WildFire (WildFire India Cloud).