Cortex Data Lake Issue in EU

Incident Report for Palo Alto Networks Cloud Services

Resolved

The fixes we deployed successfully resolved this issue.
Posted Jun 24, 2022 - 16:58 UTC

Monitoring

We have deployed the fix and are continuing to monitor the service.
Posted Jun 23, 2022 - 22:48 UTC

Identified

We have identied the issue and are working on a fix.
Posted Jun 23, 2022 - 19:35 UTC

Investigating

Cortex Data Lake is currently experiencing an issue in EU. We are actively working on this issue and will provide another update by 19:00 UTC with further details.

Customer Impact: Some customers may experience increased lag or slowness when viewing logs

Workaround: N/A
Posted Jun 23, 2022 - 17:54 UTC
This incident affected: Strata Logging Service (Netherlands - Europe).
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