Update - We are continuing to monitor for any further issues.
Sep 12, 2025 - 18:10 UTC
Monitoring - A fix has been deployed and we have verified recovery. We will continue to monitor for some time before resolving.
Sep 12, 2025 - 18:06 UTC
Identified - A fix has been identified and will be deployed shortly
Sep 12, 2025 - 17:17 UTC
Investigating - We are currently investigating this issue.
Sep 12, 2025 - 01:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 18, 2025 - 16:55 UTC
Investigating - We are currently investigating this issue.
Jul 23, 2025 - 15:36 UTC
Investigating - Prisma SDWAN - VPN services in US region are currently experiencing degraded performance. Engineering is actively looking into the issue. Next update will be at 14:00 UTC
Jul 03, 2025 - 13:05 UTC
Investigating - We are currently investigating this issue.
Jun 26, 2025 - 20:23 UTC
Investigating - We had a outage for zoom connector from 29th Jan to 12th March
Mar 11, 2025 - 18:47 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

-Starting 2023, for Prisma Access updates (maintenance activities & incidents) , please visit our new status page, https://sase.status.paloaltonetworks.com/

AutoFocus Operational
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSIAM Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
100.0 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Strata Logging Service Under Maintenance
90 days ago
99.97 % uptime
Today
United States - Americas Under Maintenance
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.97 % uptime
Today
United Kingdom Operational
90 days ago
99.97 % uptime
Today
United States - Government ? Operational
90 days ago
99.97 % uptime
Today
Australia ? Operational
90 days ago
99.97 % uptime
Today
Canada ? Operational
90 days ago
99.97 % uptime
Today
Switzerland Operational
90 days ago
99.97 % uptime
Today
Germany Operational
90 days ago
99.97 % uptime
Today
Spain Operational
90 days ago
99.97 % uptime
Today
France Operational
90 days ago
99.97 % uptime
Today
Indonesia Operational
90 days ago
99.97 % uptime
Today
Israel Operational
90 days ago
99.97 % uptime
Today
India ? Operational
90 days ago
99.97 % uptime
Today
Italy Operational
90 days ago
99.97 % uptime
Today
Japan ? Operational
90 days ago
99.97 % uptime
Today
Korea Operational
90 days ago
99.97 % uptime
Today
Poland Operational
90 days ago
99.97 % uptime
Today
Qatar Operational
90 days ago
99.97 % uptime
Today
Saudi Arabia Operational
90 days ago
99.97 % uptime
Today
Singapore ? Operational
90 days ago
99.97 % uptime
Today
Taiwan Operational
90 days ago
99.97 % uptime
Today
China Operational
South Africa Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
100.0 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
100.0 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
100.0 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
99.96 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.9 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.95 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io ? Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Access ? Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
100.0 % uptime
Today
WildFire Global Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire GVS Cloud Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
India ? Operational
90 days ago
100.0 % uptime
Today
France ? Operational
90 days ago
100.0 % uptime
Today
Japan ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Israel ? Operational
90 days ago
100.0 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Singapore ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Host Compliance Service (HCS) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe ? Operational
90 days ago
100.0 % uptime
Today
Cloud User-ID (CUID) Operational
90 days ago
100.0 % uptime
Today
United States - Americas ? Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe ? Operational
90 days ago
100.0 % uptime
Today
File Manager (FileMgr) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Poland Operational
90 days ago
100.0 % uptime
Today
Spain Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
100.0 % uptime
Today
South Korea Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Indonesia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Qatar Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
edgeSevice (IoT) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Netherlands - Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Sep 14, 2025 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 07, 2025 - 13:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 07, 2025 - 13:01 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for September 14th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 2025 - 07:23 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Sep 14, 2025 11:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 2025 - 09:22 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for September 14th 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 2025 - 07:24 UTC

Indonesia region routine maintenance Sep 14, 2025 17:00-18:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 21:58 UTC

Qatar region routine maintenance Sep 14, 2025 20:00-21:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 21:51 UTC

South Africa region routine maintenance Sep 14, 2025 21:00-22:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 21:53 UTC

Switzerland region routine maintenance Sep 14, 2025 22:00-23:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 22:00 UTC

Italy region routine maintenance Sep 14, 2025 22:00-23:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 21:54 UTC

France region routine maintenance Sep 14, 2025 22:00-23:00 UTC

There will be routine maintenance with no impact to customer workloads
Posted on Sep 10, 2025 - 22:02 UTC

Scheduled Maintenance for FileMgr in US region Sep 18, 2025 02:00-04:00 UTC

We have a scheduled maintenance for FileMgr in US Region. The maintenance is scheduled for September 18th from 02:00 to 04:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Sep 11, 2025 - 16:22 UTC

Scheduled Maintenance for FileMgr in US region Sep 18, 2025 22:00 - Sep 19, 2025 00:00 UTC

We have a scheduled maintenance for FileMgr in United State Region. The maintenance is scheduled for September 18th from 22:00 to 23:59 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Posted on Sep 11, 2025 - 16:30 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Sep 28, 2025 04:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for September 28th from 4:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Aug 14, 2025 - 07:37 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan Region Sep 28, 2025 06:00-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 2025 - 07:33 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for September 28th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 2025 - 07:27 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Sep 28, 2025 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for September 28th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Aug 14, 2025 - 07:29 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Oct 19, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan regions. The maintenance is scheduled for October 19th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Sep 11, 2025 - 17:44 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America Government Region Oct 19, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America Government region. The maintenance is scheduled for October 19th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Sep 11, 2025 - 17:48 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom Regions Oct 19, 2025 11:00-19:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for October 19th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Sep 11, 2025 - 17:46 UTC
Sep 14, 2025

No incidents reported today.

Sep 13, 2025
Completed - The scheduled maintenance has been completed.
Sep 13, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:01 UTC
Scheduled - There will be routine maintenance with no impact to customer workloads
Sep 10, 21:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 19:00 UTC
Scheduled - There will be routine maintenance with no impact to customer workloads
Sep 10, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 UTC
Scheduled - There will be routine maintenance with no impact to customer workloads.
Sep 10, 21:49 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 16:00 UTC
Scheduled - There will be routine maintenance with no impact to customer workloads
Sep 10, 21:50 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 23:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in US Region. The maintenance is scheduled for September 12th from 23:00 to September 13th 01:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Sep 11, 16:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:45 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Spain Region. The maintenance is scheduled for September 13th from 00:45 to 01:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Sep 13, 00:36 UTC
Sep 12, 2025
Completed - The scheduled maintenance has been completed.
Sep 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:00 UTC
Scheduled - We have a planned service maintenance for Strata Logging Service in China scheduled for September 12, 2025, from 11:00 UTC to 13:00 UTC.

Customer Impact: Firewalls connecting to Strata Logging Services may see intermittent disconnection and reconnection during the maintenance window

Sep 10, 05:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 12, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:15 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on September 12, 2025 from 02:15:00 UTC to 03:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 12, 02:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 12, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on September 12, 2025 from 00:00:00 UTC to 01:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 11, 21:52 UTC
Completed - The scheduled maintenance has been completed.
Sep 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud from September 11, 2025 22:00:00 UTC to September 12, 2025 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 11, 21:45 UTC
Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 21:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 18:01 UTC
Investigating - We are currently investigating this issue.
Sep 11, 16:52 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 18:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:35 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on September 11, 2025 from 17:35:00 UTC to 18:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 11, 17:34 UTC
Resolved - This incident has been resolved.
Sep 11, 07:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 22:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 16:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 14:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 10:58 UTC
Investigating - We are currently investigating this issue.
Sep 10, 09:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 02:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in the US region on September 11th from 02:00 UTC to 04:00 UTC. During this window, customers may experience intermittent disconnections.
Sep 8, 05:35 UTC
Sep 10, 2025
Completed - The scheduled maintenance has been completed.
Sep 10, 01:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:35 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud from September 09, 2025 23:35:00 UTC to September 10, 2025 01:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 01:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:35 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud from September 09, 2025 23:35:00 UTC to September 10, 2025 01:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:18 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 01:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:35 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud from September 09, 2025 23:35:00 UTC to September 10, 2025 01:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:18 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in the Canada region on September 9th from 23:00 UTC to September 10th 00:00 UTC. During this window, customers may experience intermittent disconnections.
Sep 8, 05:33 UTC
Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 23:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 21:06 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on September 09, 2025 from 21:06:00 UTC to 23:06:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 21:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 20:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:50 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on September 09, 2025 from 18:50:00 UTC to 20:50:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 18:48 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:26 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on September 09, 2025 from 18:25:00 UTC to 20:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 18:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 20:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:25 UTC
Scheduled - We have a planned service maintenance for WildFire Australia Cloud on September 09, 2025 from 18:25:00 UTC to 20:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 18:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 20:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:25 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on September 09, 2025 from 18:25:00 UTC to 20:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 18:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 19:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:46 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on September 09, 2025 from 17:45:00 UTC to 19:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:45 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on September 09, 2025 from 17:45:00 UTC to 19:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:45 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on September 09, 2025 from 17:45:00 UTC to 19:45:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 9, 17:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 01:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:28 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud from September 08, 2025 23:28:00 UTC to September 09, 2025 01:28:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 23:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 01:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:28 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud from September 08, 2025 23:28:00 UTC to September 09, 2025 01:28:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 23:26 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 01:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:15 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud from September 08, 2025 23:15:00 UTC to September 09, 2025 01:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 23:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:15 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud from September 08, 2025 23:15:00 UTC to September 09, 2025 01:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 23:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 00:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:57 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud from September 08, 2025 22:57:00 UTC to September 09, 2025 00:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 00:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:58 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud from September 08, 2025 22:57:00 UTC to September 09, 2025 00:57:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 00:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:42 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud from September 08, 2025 22:42:00 UTC to September 09, 2025 00:42:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:40 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 00:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:27 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud from September 08, 2025 22:27:00 UTC to September 09, 2025 00:27:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:13 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud from September 08, 2025 22:13:00 UTC to September 09, 2025 00:13:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:11 UTC
Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 23:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:36 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on September 08, 2025 from 21:36:00 UTC to 23:36:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 21:34 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 23:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:35 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on September 08, 2025 from 22:35:00 UTC to 23:35:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 8, 22:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in the Asia region on September 8th from 18:00 UTC to 20:00 UTC. During this window, customers may experience intermittent disconnections.
Sep 8, 05:30 UTC
Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 11:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for September 7th from 11:00 AM UTC to 7:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 07:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 7, 16:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 7, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan region. The maintenance is scheduled for September 7th from 6:00AM UTC to 4:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 07:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for September 7th from 4:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 14, 07:35 UTC
Sep 6, 2025
Completed - The scheduled maintenance has been completed.
Sep 6, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 17:02 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia/Italy/Spain/South Africa/EU Regulated/AWF Gov Cloud on Saturday, 2025/09/06 from 17:00 UTC to 23:00 UTC.

Customer Impact: A temporary delay in the delivery of critical malware prevention signatures that are normally provided 24/7 to NGFW and Prisma Access customers globally.

Sep 5, 22:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 17:00 UTC
Scheduled - We have a planned service maintenance for WildFire India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar/South Korea/Israel Cloud on Saturday, 2025/09/06 from 17:00 UTC to 23:00 UTC.
Customer Impact: A temporary delay in the delivery of critical malware prevention signatures that are normally provided 24/7 to NGFW and Prisma Access customers globally.

Sep 5, 22:08 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 17:01 UTC
Scheduled - We have a planned service maintenance for WildFire Global/US Gov/EU/Japan/Singapore/UK/Canada/Australia/Germany Cloud on Saturday, 2025/09/06 from 17:00 UTC to 23:00 UTC.
Customer Impact: A temporary delay in the delivery of critical malware prevention signatures that are normally provided 24/7 to NGFW and Prisma Access customers globally.

Sep 5, 22:04 UTC
Resolved - This incident has been resolved.
Sep 6, 19:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 16:11 UTC
Investigating - Prisma Cloud is currently experiencing an issue in app4. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Intermittent errors

Workaround: N/A

Sep 6, 15:20 UTC
Resolved - This incident has been resolved.
Sep 6, 17:07 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:30 UTC
Investigating - There will be routine maintenance on September 7th between 10AM to 11AM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:35 UTC
Resolved - This incident has been resolved.
Sep 6, 17:07 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:30 UTC
Investigating - There will be routine maintenance on September 6th between 1PM to 2PM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:34 UTC
Resolved - This incident has been resolved.
Sep 6, 17:06 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:31 UTC
Investigating - There will be routine maintenance on September 6th between 12PM to 1PM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:33 UTC
Resolved - This incident has been resolved.
Sep 6, 17:06 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:31 UTC
Investigating - There will be routine maintenance on September 7th between 3PM to 4PM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:31 UTC
Resolved - This incident has been resolved.
Sep 6, 17:06 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:32 UTC
Investigating - There will be routine maintenance on September 7th between 1PM to 2PM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:29 UTC
Resolved - This incident has been resolved.
Sep 6, 17:06 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:32 UTC
Investigating - There will be routine maintenance on September 6th between 9AM to 10AM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:28 UTC
Resolved - This incident has been resolved.
Sep 6, 17:05 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:32 UTC
Investigating - There will be routine maintenance on September 6th between 10AM to 11AM PST.
There is no impact to customer services during this maintenance.

Aug 29, 22:27 UTC
Resolved - This incident has been resolved.
Sep 6, 17:04 UTC
Update - We are continuing to investigate this issue.
Sep 6, 16:32 UTC
Update - There will be routine maintenance on August 27th, 2026, 12AM AST
Aug 25, 19:57 UTC
Investigating - There will be routine maintenance on August 27th, 2026, 12AM AST
Aug 22, 23:13 UTC
Sep 5, 2025
Completed - The scheduled maintenance has been completed.
Sep 5, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 17:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in the Asia region on September 5th from 17:00 UTC to 19:00 UTC. During this window, customers may experience intermittent disconnections.
Sep 5, 16:38 UTC
Completed - The scheduled maintenance has been completed.
Sep 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 11:00 UTC
Scheduled - We have a planned service maintenance for Strata Logging Service in China scheduled for September 5, 2025, from 11:00 UTC to 13:00 UTC.

Customer Impact: Firewalls connecting to Strata Logging Services may see intermittent disconnection and reconnection during the maintenance window

Sep 3, 05:55 UTC
Sep 4, 2025
Resolved - This incident has been resolved.
Sep 4, 23:07 UTC
Identified - AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update.
Customer Impact: Customers will not be able to access the AutoFocus application or API
Workaround: N/A

Jun 18, 18:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 20:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in the Europe region on September 4th from 20:00 UTC to 22:00 UTC. During this window, customers may experience intermittent disconnections.
Sep 4, 17:32 UTC
Resolved - This incident has been resolved.
Sep 4, 21:15 UTC
Update - We are continuing to work on a fix for this issue.
Aug 20, 07:14 UTC
Identified - We are currently experiencing an issue with our Cloud NGFW for Azure service due to degradation in Azure VMs.
This may cause failures when creating new resources and could lead to intermittent traffic drops during auto-scaling events. Traffic on existing deployments remains unaffected.

Our team is working with Azure to resolve this. If you experience any traffic interruption, please contact the Palo Alto Networks Support team.

We will provide an update as soon as more details are available.

Aug 20, 02:18 UTC
Resolved - This incident has been resolved.
Sep 4, 20:47 UTC
Update - We are continuing to monitor for any further issues.
Sep 4, 19:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 19:04 UTC
Update - We are continuing to work on a fix for this issue.
Sep 4, 16:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 13:39 UTC
Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:45 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Europe Region. The maintenance is scheduled for Sep 3rd from 21:45 UTC to 23:45 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Sep 3, 21:39 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:15 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on September 03, 2025 from 22:15:00 UTC to 23:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Sep 3, 22:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Asia Region. The maintenance is scheduled for Sep 3rd from 18:00 to 20:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Sep 3, 17:50 UTC
Resolved - This incident has been resolved.
Sep 3, 18:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 17:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 17:01 UTC
Investigating - We are currently investigating this issue.
Sep 3, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 2, 16:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 00:00 UTC
Scheduled - We have a planned service maintenance for Prisma Cloud in the app.gov region.

During this scheduled maintenance, customers may experience intermittent errors across services as they get upgraded.

Aug 29, 16:30 UTC
Sep 2, 2025
Resolved - We have applied fix to the identified issue. Users can connect to AWS console.
Sep 2, 22:53 UTC
Identified - We’ve identified a compatibility issue stemming from a recent AWS update to the boto3 library. This new boto3 version is incompatible with the older botocore version currently used in our deployments.
Customer Impact
There’s no impact on ongoing traffic, and all backend Cloud NGFW instances remain healthy.
However, you might observe an incorrect status display in the UI related to two specific scenarios:
When adding a new Availability Zone (AZ), the firewall status might incorrectly show “UPDATING” in the UI.
The firewall status might incorrectly show “CREATING” in the UI.
Please note, this issue is affecting less than 10% of our total firewalls.
We’re actively working to resolve this and will provide another update as soon as we have more information.

Jul 29, 18:08 UTC
Resolved - We have applied fix to the identified issue. Users can connect to AWS console.
Sep 2, 22:53 UTC
Investigating - Dear Customer,
Cloud NGFW is currently experiencing an issue with AWS login. We are actively working on this issue and will provide another update by September 2nd, 9:00 PM UTC with further details and next steps.

Customer Impact:

All management actions done via the AWS web GUI is currently affected. There is however no impact to the firewall dataplane traffic. This issue doesn't affect Panorama or Strata Cloud Manager management tasks either.

Sep 2, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 16:00 UTC
Update - Update: This maintenance is for the 25.8.1 release.
Aug 21, 21:51 UTC
Scheduled - We have a planned service maintenance scheduled for Prisma Cloud in the app.anz region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Aug 5, 16:32 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 04:30 UTC
Update - Update: This maintenance is for the 25.8.1 release.
Aug 21, 21:50 UTC
Scheduled - We have a planned service maintenance scheduled for Prisma Cloud in the app4 region.

During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

Aug 5, 16:39 UTC
Sep 1, 2025

No incidents reported.

Aug 31, 2025
Completed - The scheduled maintenance has been completed.
Aug 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 28, 14:08 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 31th from noon UTC to 8:00 PM UTC. During this window, data ingestion may be delayed by up to 10 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 28, 14:07 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, South Africa and Japan regions. The maintenance is scheduled for August 31th from 6:00 AM UTC to 2:00 PM UTC. During this window, data ingestion may be delayed by up to 10 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Aug 28, 14:05 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 06:10 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Europe Region. The maintenance is scheduled for August 31th from 06:10 UTC to 07:10 UTC. Customers may encounter intermittent disconnections during the maintenance window.
Aug 31, 06:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 23:00 UTC
Scheduled - We have a scheduled maintenance for FileMgr in Europe Region. The maintenance is scheduled for August 30th from 23:00 UTC to 23:59 PM UTC. Customers may encounter intermittent disconnections during the maintenance window.
Aug 30, 05:46 UTC