Identified - We’ve identified a compatibility issue stemming from a recent AWS update to the boto3 library. This new boto3 version is incompatible with the older botocore version currently used in our deployments.
Customer Impact
There’s no impact on ongoing traffic, and all backend Cloud NGFW instances remain healthy.
However, you might observe an incorrect status display in the UI related to two specific scenarios:
When adding a new Availability Zone (AZ), the firewall status might incorrectly show “UPDATING” in the UI.
The firewall status might incorrectly show “CREATING” in the UI.
Please note, this issue is affecting less than 10% of our total firewalls.
We’re actively working to resolve this and will provide another update as soon as we have more information.

Jul 29, 2025 - 18:08 UTC
Investigating - We are currently investigating this issue.
Jul 23, 2025 - 15:36 UTC
Investigating - Palo Alto Networks continually works to enhance its services. As part of an emergency maintenance activity, PANW Engineering will roll out code changes to enhance RBI services. This emergency maintenance activity is on Friday, 25th July, from 5:00 PM UTC to 9:00 PM UTC. Customers using the RBI service may witness degraded performance during the maintenance window. This impact will be limited to RBI users. We apologize for the inconvenience, and the Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.
Jul 09, 2025 - 13:49 UTC
Investigating - Prisma SDWAN - VPN services in US region are currently experiencing degraded performance. Engineering is actively looking into the issue. Next update will be at 14:00 UTC
Jul 03, 2025 - 13:05 UTC
Investigating - We are currently investigating this issue.
Jun 26, 2025 - 20:23 UTC
Identified - AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update.
Customer Impact: Customers will not be able to access the AutoFocus application or API
Workaround: N/A

Jun 18, 2025 - 18:56 UTC
Update - Private apps are operational.
Browser login continues to be degraded

Jun 12, 2025 - 20:04 UTC
Identified - We have observed partial recovery on GCP.
Private apps remain at risk but are currently working properly

Jun 12, 2025 - 19:42 UTC
Update - Be advised that active users remain operational,
User login is partially available due to the GCP issue visible here: https://status.cloud.google.com/

Jun 12, 2025 - 19:21 UTC
Investigating - PAB interactive login is degraded due to an issue in multiple GCP regions
Jun 12, 2025 - 19:17 UTC
Investigating - We had a outage for zoom connector from 29th Jan to 12th March
Mar 11, 2025 - 18:47 UTC

About This Site

This page provides status information on Palo Alto Networks Cloud Services.

-Starting 2023, for Prisma Access updates (maintenance activities & incidents) , please visit our new status page, https://sase.status.paloaltonetworks.com/

AutoFocus Major Outage
Cortex Gateway Operational
Cortex XDR Operational
90 days ago
99.91 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.72 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.9 % uptime
Today
Cortex XSIAM Operational
90 days ago
99.92 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.9 % uptime
Today
Cortex XSOAR 6.x Operational
United States - East Operational
United States - West Operational
Canada Operational
Germany Operational
United Kingdom Operational
Australia Operational
Cortex XSOAR 8.x Operational
90 days ago
99.92 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Canada Operational
90 days ago
99.92 % uptime
Today
Germany Operational
90 days ago
99.92 % uptime
Today
India Operational
90 days ago
99.92 % uptime
Today
Japan Operational
90 days ago
99.92 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.92 % uptime
Today
Singapore Operational
90 days ago
99.92 % uptime
Today
Switzerland Operational
90 days ago
99.92 % uptime
Today
United Kingdom Operational
90 days ago
99.92 % uptime
Today
United States - Americas Operational
90 days ago
99.92 % uptime
Today
United States - Government Operational
90 days ago
99.87 % uptime
Today
Poland Operational
90 days ago
99.92 % uptime
Today
Taiwan Operational
90 days ago
99.92 % uptime
Today
Qatar Operational
90 days ago
99.92 % uptime
Today
Israel Operational
90 days ago
99.92 % uptime
Today
France Operational
90 days ago
99.92 % uptime
Today
Saudi Arabia Operational
90 days ago
99.92 % uptime
Today
Indonesia Operational
90 days ago
99.92 % uptime
Today
Spain Operational
90 days ago
99.92 % uptime
Today
Italy Operational
90 days ago
99.92 % uptime
Today
Korea Operational
90 days ago
99.92 % uptime
Today
South Africa Operational
90 days ago
99.9 % uptime
Today
Cortex XPANSE 2.x Operational
90 days ago
99.98 % uptime
Today
Australia Operational
90 days ago
99.98 % uptime
Today
Canada Operational
90 days ago
99.98 % uptime
Today
Germany Operational
90 days ago
99.98 % uptime
Today
India Operational
90 days ago
99.98 % uptime
Today
Japan Operational
90 days ago
99.98 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.98 % uptime
Today
Singapore Operational
90 days ago
99.98 % uptime
Today
Switzerland Operational
90 days ago
99.98 % uptime
Today
United Kingdom Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
99.98 % uptime
Today
Poland Operational
90 days ago
99.98 % uptime
Today
Taiwan Operational
90 days ago
99.98 % uptime
Today
Qatar Operational
90 days ago
99.98 % uptime
Today
FedRAMP Moderate ? Operational
90 days ago
99.98 % uptime
Today
FedRAMP High ? Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
99.98 % uptime
Today
France Operational
90 days ago
99.98 % uptime
Today
Saudi Arabia Operational
90 days ago
99.98 % uptime
Today
Indonesia Operational
90 days ago
99.98 % uptime
Today
Spain Operational
90 days ago
99.98 % uptime
Today
Italy Operational
90 days ago
99.98 % uptime
Today
Korea Operational
90 days ago
99.98 % uptime
Today
South Africa Operational
90 days ago
99.97 % uptime
Today
Strata Logging Service Operational
90 days ago
99.97 % uptime
Today
United States - Americas Operational
90 days ago
99.97 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.97 % uptime
Today
United Kingdom Operational
90 days ago
99.97 % uptime
Today
United States - Government ? Operational
90 days ago
99.97 % uptime
Today
Australia ? Operational
90 days ago
99.97 % uptime
Today
Canada ? Operational
90 days ago
99.97 % uptime
Today
Switzerland Operational
90 days ago
99.97 % uptime
Today
Germany Operational
90 days ago
99.97 % uptime
Today
Spain Operational
90 days ago
99.97 % uptime
Today
France Operational
90 days ago
99.97 % uptime
Today
Indonesia Operational
90 days ago
99.97 % uptime
Today
Israel Operational
90 days ago
99.97 % uptime
Today
India ? Operational
90 days ago
99.97 % uptime
Today
Italy Operational
90 days ago
99.97 % uptime
Today
Japan ? Operational
90 days ago
99.97 % uptime
Today
Korea Operational
90 days ago
99.97 % uptime
Today
Poland Operational
90 days ago
99.97 % uptime
Today
Qatar Operational
90 days ago
99.97 % uptime
Today
Saudi Arabia Operational
90 days ago
99.97 % uptime
Today
Singapore ? Operational
90 days ago
99.97 % uptime
Today
Taiwan Operational
90 days ago
99.97 % uptime
Today
China Operational
Data Security (SaaS Security API) ? Operational
90 days ago
100.0 % uptime
Today
SaaS API - North America ? Operational
SaaS API - Singapore ? Operational
SaaS API - Frankfurt ? Operational
SaaS API - India ? Operational
SaaS API - Australia ? Operational
SaaS API - London ? Operational
SaaS API - Japan ? Operational
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
Data Security (SaaS Inline) Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - North America Operational
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Singapore Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Japan Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Australia Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - London Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - Frankfurt Operational
90 days ago
100.0 % uptime
Today
SaaS Inline - India Operational
90 days ago
100.0 % uptime
Today
Data Security (SSPM) Operational
90 days ago
100.0 % uptime
Today
SSPM - North America ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
SSPM - Singapore Operational
90 days ago
100.0 % uptime
Today
SSPM - India Operational
90 days ago
100.0 % uptime
Today
SSPM - Australia Operational
90 days ago
100.0 % uptime
Today
SSPM - London Operational
90 days ago
100.0 % uptime
Today
SSPM - Japan Operational
90 days ago
100.0 % uptime
Today
FedRAMP Moderate IL2 Operational
90 days ago
100.0 % uptime
Today
FedRAMP High IL4 Operational
90 days ago
100.0 % uptime
Today
Data Security (Email DLP) Operational
90 days ago
100.0 % uptime
Today
Email DLP - North America Operational
90 days ago
100.0 % uptime
Today
Email DLP - Frankfurt Operational
90 days ago
100.0 % uptime
Today
Email DLP - Singapore Operational
90 days ago
100.0 % uptime
Today
DLP ? Operational
90 days ago
99.92 % uptime
Today
APAC (Mumbai) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
APAC (Singapore) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
APAC (Tokyo) - Prisma Access Operational
90 days ago
100.0 % uptime
Today
Americas (Canada) - Prisma Access Operational
90 days ago
99.83 % uptime
Today
Americas (US East) - Prisma Cloud ? Operational
90 days ago
99.83 % uptime
Today
Americas (US West) - Prisma SaaS ? Operational
90 days ago
100.0 % uptime
Today
EMEA (Frankfurt) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
EMEA (London) - Prisma SaaS Operational
90 days ago
100.0 % uptime
Today
DLP (NGFW) APAC Operational
90 days ago
99.8 % uptime
Today
DLP (NGFW) EU Operational
90 days ago
99.8 % uptime
Today
DLP (NGFW) NAM Operational
90 days ago
99.8 % uptime
Today
Prisma Access DLP ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - US - app.gov.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
China - app.prismacloud.cn Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Application Security Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - Americas ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Data Security - European Union ? Operational
90 days ago
100.0 % uptime
Today
Prisma Cloud Compute ( CWP ) Operational
90 days ago
99.92 % uptime
Today
Americas - US - app.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app2.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app3.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app4.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Americas - US - app.gov.prismacloud.io ? Operational
90 days ago
99.9 % uptime
Today
Americas - Canada - app.ca.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Europe - app.eu.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Europe - app2.eu.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Australia - app.anz.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Singapore - app.sg.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
United Kingdom - UK - app.uk.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Japan - app.jp.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
France - FR - app.fr.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - India - app.ind.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Asia Pacific - Indonesia - app.id.prismacloud.io Operational
90 days ago
99.92 % uptime
Today
Prisma Access ? Operational
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com ? Operational
Prisma Access - Insights ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
99.93 % uptime
Today
Prisma Access Agent Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Identity Engine Operational
90 days ago
99.95 % uptime
Today
United States - Americas Operational
90 days ago
99.95 % uptime
Today
United States - Government Operational
90 days ago
99.95 % uptime
Today
Netherlands - Europe Operational
90 days ago
99.95 % uptime
Today
United Kingdom Operational
90 days ago
99.95 % uptime
Today
Singapore Operational
90 days ago
99.95 % uptime
Today
Canada Operational
90 days ago
99.95 % uptime
Today
Japan Operational
90 days ago
99.95 % uptime
Today
Australia Operational
90 days ago
99.95 % uptime
Today
Germany Operational
90 days ago
99.95 % uptime
Today
India Operational
90 days ago
99.95 % uptime
Today
Switzerland Operational
90 days ago
99.95 % uptime
Today
Spain Operational
90 days ago
99.95 % uptime
Today
Italy Operational
90 days ago
99.95 % uptime
Today
France Operational
90 days ago
99.95 % uptime
Today
Poland Operational
90 days ago
99.95 % uptime
Today
China Operational
90 days ago
100.0 % uptime
Today
Taiwan Operational
90 days ago
99.95 % uptime
Today
Qatar Operational
90 days ago
99.95 % uptime
Today
Israel Operational
90 days ago
99.95 % uptime
Today
Indonesia Operational
90 days ago
99.95 % uptime
Today
Saudi Arabia Operational
90 days ago
99.95 % uptime
Today
South Korea Operational
90 days ago
99.95 % uptime
Today
FedRamp Moderate Operational
90 days ago
100.0 % uptime
Today
FedRamp High Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
IoT/OT Security Operational
90 days ago
99.69 % uptime
Today
Australia Operational
90 days ago
99.65 % uptime
Today
Canada Operational
90 days ago
99.65 % uptime
Today
Germany Operational
90 days ago
99.65 % uptime
Today
Japan Operational
90 days ago
99.65 % uptime
Today
Singapore Operational
90 days ago
99.65 % uptime
Today
Switzerland Operational
90 days ago
99.65 % uptime
Today
United Kingdom Operational
90 days ago
99.65 % uptime
Today
United States Operational
90 days ago
99.65 % uptime
Today
United States - Government Operational
90 days ago
100.0 % uptime
Today
PAN-DB Cloud Operational
90 days ago
100.0 % uptime
Today
Americas - US East Operational
90 days ago
100.0 % uptime
Today
Americas - US Central Operational
90 days ago
100.0 % uptime
Today
Americas - US West Operational
90 days ago
100.0 % uptime
Today
EMEA - Netherlands Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - Tokyo Operational
90 days ago
100.0 % uptime
Today
WildFire Operational
90 days ago
99.99 % uptime
Today
WildFire Global Cloud Operational
90 days ago
99.9 % uptime
Today
WildFire Europe Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Singapore Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Japan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire UK Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire U.S. Government Cloud ? Operational
90 days ago
100.0 % uptime
Today
WildFire Canada Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Australia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Germany Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire India Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Switzerland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Poland Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Indonesia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Taiwan Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire France Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Qatar Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire South Korea Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Israel Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Saudi Arabia Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire Italy Cloud Operational
90 days ago
100.0 % uptime
Today
Wildfire Spain Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire AWF PubSec Cloud(FRM) ? Operational
90 days ago
100.0 % uptime
Today
WildFire AWF GovCloud(FRH) ? Operational
90 days ago
100.0 % uptime
Today
WildFire South Africa Cloud Operational
90 days ago
100.0 % uptime
Today
WildFire EU Regulated Cloud ? Operational
90 days ago
100.0 % uptime
Today
Zero Touch Provisioning (ZTP) Service Operational
90 days ago
100.0 % uptime
Today
Strata Cloud Manager Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (United States) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (Canada) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Japan) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (India) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Singapore) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Switzerland) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (Germany) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Australia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Qatar) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Europe (France) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager APAC (Indonesia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Israel) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Middle East (Saudi Arabia) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager Africa (South Africa) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp Moderate) Operational
90 days ago
100.0 % uptime
Today
Cloud Manager North America (FedRamp High) Operational
90 days ago
100.0 % uptime
Today
EDL Hosting Service ? Operational
90 days ago
100.0 % uptime
Today
Content Updates Operational
90 days ago
100.0 % uptime
Today
Content Updates (Dynamic) ? Operational
90 days ago
100.0 % uptime
Today
Content Updates (Static) ? Operational
90 days ago
100.0 % uptime
Today
Okyo Operational
90 days ago
100.0 % uptime
Today
Cloudservice ? Operational
90 days ago
100.0 % uptime
Today
Okyo site Operational
90 days ago
100.0 % uptime
Today
Cloud NGFW for AWS Operational
90 days ago
100.0 % uptime
Today
N.California(us-west-1) Operational
90 days ago
100.0 % uptime
Today
N.Virginia(us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio(us-east-2) Operational
90 days ago
100.0 % uptime
Today
Oregon(us-west-2) Operational
90 days ago
100.0 % uptime
Today
Canada(ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Ireland(eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London(eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt(eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm(eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Milan(eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Singapore(ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Sydney(ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Tokyo(ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Osaka(ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain(me-south-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong(ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Africa(af-south-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo(sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai(ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Seoul(ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AIOps-NGFW ? Operational
90 days ago
100.0 % uptime
Today
AI Runtime Security Cloud Operational
90 days ago
99.83 % uptime
Today
United States - Americas Operational
90 days ago
99.83 % uptime
Today
Advanced Threat Prevention (ATP) Operational
90 days ago
99.94 % uptime
Today
United States - Americas ? Operational
90 days ago
99.83 % uptime
Today
Germany ? Operational
90 days ago
99.95 % uptime
Today
Singapore ? Operational
90 days ago
99.95 % uptime
Today
United Kingdom ? Operational
90 days ago
99.95 % uptime
Today
India ? Operational
90 days ago
99.95 % uptime
Today
France ? Operational
90 days ago
99.95 % uptime
Today
Japan ? Operational
90 days ago
99.95 % uptime
Today
Canada ? Operational
90 days ago
99.95 % uptime
Today
Australia ? Operational
90 days ago
99.95 % uptime
Today
Switzerland Operational
90 days ago
99.95 % uptime
Today
Israel ? Operational
90 days ago
99.95 % uptime
Today
AppID Cloud Engine (ACE) Operational
90 days ago
99.98 % uptime
Today
United States - Americas ? Operational
90 days ago
99.98 % uptime
Today
Germany ? Operational
90 days ago
99.98 % uptime
Today
Singapore ? Operational
90 days ago
99.98 % uptime
Today
United Kingdom Operational
90 days ago
99.98 % uptime
Today
India Operational
90 days ago
99.98 % uptime
Today
Advanced URL Filtering (AUF) Operational
90 days ago
100.0 % uptime
Today
United States - Americas Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
100.0 % uptime
Today
DNS Security Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Middle East Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
Germany ? Operational
90 days ago
100.0 % uptime
Today
Netherlands Operational
90 days ago
100.0 % uptime
Today
United States - Iowa Operational
90 days ago
100.0 % uptime
Today
United States - Northern Virginia Operational
90 days ago
100.0 % uptime
Today
United States - Oregon Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
United States - California ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
99.87 % uptime
Today
Cloud NGFW for Azure ? Operational
90 days ago
100.0 % uptime
Today
australiaeast Operational
90 days ago
100.0 % uptime
Today
australiasoutheast Operational
90 days ago
100.0 % uptime
Today
canadacentral Operational
90 days ago
100.0 % uptime
Today
centralus Operational
90 days ago
100.0 % uptime
Today
eastasia Operational
90 days ago
100.0 % uptime
Today
eastus Operational
90 days ago
100.0 % uptime
Today
eastus2 Operational
90 days ago
100.0 % uptime
Today
northeurope Operational
90 days ago
100.0 % uptime
Today
uksouth Operational
90 days ago
100.0 % uptime
Today
ukwest Operational
90 days ago
100.0 % uptime
Today
westeurope Operational
90 days ago
100.0 % uptime
Today
westus Operational
90 days ago
100.0 % uptime
Today
westus2 Operational
90 days ago
100.0 % uptime
Today
westus3 Operational
90 days ago
100.0 % uptime
Today
brazilsouth Operational
90 days ago
100.0 % uptime
Today
japaneast Operational
90 days ago
100.0 % uptime
Today
northcentralus Operational
90 days ago
100.0 % uptime
Today
southeastasia Operational
90 days ago
100.0 % uptime
Today
Threat Vault Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - Asia Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - EU Operational
90 days ago
100.0 % uptime
Today
Threat Vault API - US Operational
90 days ago
100.0 % uptime
Today
Threat Vault Web Portal Operational
90 days ago
100.0 % uptime
Today
live.paloaltonetworks.com ? Operational
AI Runtime Security API ? Operational
90 days ago
99.83 % uptime
Today
ADNS Resolver Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.97.9 Operational
90 days ago
100.0 % uptime
Today
ADNS Resolver 96.9.96.9 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Prisma Cloud [APP.EU]: 25.7.1 Scheduled Release Jul 30, 2025 22:00 - Jul 31, 2025 04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2025 - 22:45 UTC

Prisma Cloud [APP2]: 25.7.1 Scheduled Release Jul 31, 2025 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2025 - 22:45 UTC

Cloud Identity Engine Scheduled Maintenance in China Jul 31, 2025 17:00-19:00 UTC

We have a scheduled maintenance for Cloud Identity Engine in China.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 23, 2025 - 05:55 UTC

Prisma Cloud Data Security - Europe: Regularly scheduled maintenance Jul 31, 2025 19:00-21:00 UTC

Prisma Cloud Data Security will be undergoing regularly scheduled maintenance in the Europe region.
Posted on Jul 24, 2025 - 16:34 UTC

Prisma Cloud [APP.GOV]: 25.7.1 Scheduled Release Aug 1, 2025 00:00-04:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2025 - 22:48 UTC

Prisma Cloud Data Security - Americas: Regularly scheduled maintenance Aug 1, 2025 01:00-04:00 UTC

Prisma Cloud Data Security will be undergoing regularly scheduled maintenance in the Americas region.
Posted on Jul 24, 2025 - 16:44 UTC

Enterprise DLP: Scheduled Maintenance (France) Aug 1, 2025 17:00-23:00 UTC

We will be upgrading infrastructure during this time. Some fluctuations in latency and increase in scan failure rate are expected. No extended downtime is expected.
Posted on Jul 29, 2025 - 15:49 UTC

Cloud Identity Engine Scheduled Maintenance Aug 1, 2025 23:00 - Aug 2, 2025 02:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 28, 2025 - 06:56 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Aug 3, 2025 06:00-16:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 3rd from 6:00AM UTC to 4:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:34 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Aug 3, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 3rd from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:35 UTC

Prisma Cloud [APP4]: 25.7.1 Scheduled Release Aug 6, 2025 04:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2025 - 22:50 UTC

Cloud Identity Engine Scheduled Maintenance. Aug 7, 2025 17:00-19:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 23, 2025 - 06:03 UTC

Cloud Identity Engine Scheduled Maintenance. Aug 7, 2025 22:00 - Aug 8, 2025 01:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 23, 2025 - 06:11 UTC

Cloud Identity Engine Scheduled Maintenance Aug 8, 2025 17:00-20:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 23, 2025 - 06:08 UTC

Cloud Identity Engine Scheduled Maintenance. Aug 8, 2025 22:00 - Aug 9, 2025 01:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 23, 2025 - 06:13 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region Aug 10, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:36 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region Aug 10, 2025 06:00-14:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for August 10th from 6:00AM UTC to 2:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:38 UTC

Prisma Cloud Compute Scheduled Release - Quinn Update 2 (34.02) Aug 10, 2025 07:00-13:00 UTC

We have a planned minor upgrade for Prisma Cloud Compute to Quinn Update 2 (34.02) version in the following regions, scheduled for Aug 10th, 2025 from 7:00 AM UTC to 1:00 PM UTC.

Customers may experience intermittent failures in the Compute feature set during this scheduled maintenance. No other Prisma Cloud Services will be affected.

For more information about the release, please refer to the
Look Ahead—Planned Updates on Prisma Cloud Compute

Posted on Jul 29, 2025 - 14:13 UTC

Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom Regions Aug 10, 2025 12:00-20:00 UTC

We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy and United Kingdom regions. The maintenance is scheduled for August 10th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Posted on Jun 22, 2025 - 07:38 UTC

Cloud Identity Engine Scheduled Maintenance Aug 15, 2025 23:00 - Aug 16, 2025 02:00 UTC

We have a scheduled maintenance for Cloud Identity Engine.

Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

Posted on Jul 28, 2025 - 06:57 UTC
Jul 30, 2025
Resolved - This incident has been resolved.
Jul 30, 15:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 05:59 UTC
Investigating - We are currently investigating this issue.
Jul 29, 12:15 UTC
Update - We are continuing to monitor for any further issues.
Jul 29, 01:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 01:02 UTC
Investigating - We are currently investigating this issue.
Jul 28, 22:58 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 11:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 10:11 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on July 30, 2025 from 10:11 UTC to 11:11 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 09:27 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 10:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:55 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on July 30, 2025 from 09:55 UTC to 10:55 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:26 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 30, 2025 from 09:26 UTC to 10:26 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 09:06 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 10:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:23 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on July 30, 2025 from 09:23 UTC to 10:23 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 09:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:10 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on July 30, 2025 from 09:10 UTC to 10:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:49 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on July 30, 2025 from 08:49 UTC to 09:49 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 09:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:42 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on July 30, 2025 from 08:42 UTC to 09:42 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 08:27 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 08:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:41 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on July 30, 2025 from 07:41 UTC to 08:41 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 07:26 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:37 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on July 30, 2025 from 07:37 UTC to 08:37 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 07:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 08:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:16 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on July 30, 2025 from 07:16 UTC to 08:16 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 07:01 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:15 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 30, 2025 from 07:15 UTC to 08:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 07:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 08:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:14 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on July 30, 2025 from 07:14 UTC to 08:14 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:57 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on July 30, 2025 from 06:56 UTC to 07:56 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:56 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on July 30, 2025 from 06:56 UTC to 07:56 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:30 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on July 30, 2025 from 06:30 UTC to 07:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:16 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on July 30, 2025 from 06:15 UTC to 07:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:07 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:15 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on July 30, 2025 from 06:15 UTC to 07:15 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 06:06 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 06:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 05:54 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on July 30, 2025 from 05:54 UTC to 06:54 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 05:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 05:15 UTC
Scheduled - We have a planned service maintenance for WildFire Europe Cloud on July 30, 2025 from 05:15:00 UTC to 06:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 30, 05:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:42 UTC
Completed - The scheduled maintenance has been completed.
Jul 30, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:45 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on July 29th, 2025 from 23:45 UTC to 01:45 UTC of July 30th, 2025.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 29, 23:37 UTC
Jul 29, 2025
Completed - The scheduled maintenance has been completed.
Jul 29, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 19:00 UTC
Scheduled - We are deploying a new feature: upcoming CVE coverage lookup for Advanced Threat Prevention. The ThreatVault service will be unavailable during this time. Thank you for your patience!
Jul 29, 05:43 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 10:15 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on July 29, 2025 from 10:15:00 UTC to 11:15:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 29, 09:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:30 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on July 29, 2025 from 09:30:00 UTC to 10:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 29, 09:06 UTC
Resolved - This incident has been resolved.
Jul 29, 06:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 06:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 06:15 UTC
Investigating - WildFire is currently experiencing an issue in multiple Clouds. We are actively working on this issue and will provide another update by 7:30 UTC with further details.

Customer Impact: Delay in sample processing
Workaround: N/A

Jul 29, 05:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:07 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud from July 28, 2025 23:05:00 UTC to July 29, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 23:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:05 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud from July 28, 2025 23:05:00 UTC to July 29, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 23:02 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:06 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud from July 28, 2025 23:05:00 UTC to July 29, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:05 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud from July 28, 2025 23:05:00 UTC to July 29, 2025 00:05:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:01 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud from July 28, 2025 23:00:00 UTC to July 29, 2025 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:01 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on July 28th, 2025 from 22:00 UTC to 23:59 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:01 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud from July 28, 2025 23:00:00 UTC to July 29, 2025 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:02 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud from July 28, 2025 23:00:00 UTC to July 29, 2025 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud from July 28, 2025 23:00:00 UTC to July 29, 2025 00:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 22:51 UTC
Jul 28, 2025
Completed - The scheduled maintenance has been completed.
Jul 28, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:01 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on July 28, 2025 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on July 28, 2025 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:02 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on July 28, 2025 from 22:00:00 UTC to 23:00:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:25 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on July 28, 2025 from 21:25:00 UTC to 22:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:26 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on July 28, 2025 from 21:25:00 UTC to 22:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:26 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on July 28, 2025 from 21:25:00 UTC to 22:25:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 21:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:56 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on July 28, 2025 from 20:55:00 UTC to 21:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 20:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:55 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on July 28, 2025 from 20:55:00 UTC to 21:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 20:50 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:55 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on July 28, 2025 from 20:55:00 UTC to 21:55:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 20:49 UTC
Resolved - This incident has been resolved.
Jul 28, 21:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 04:11 UTC
Investigating - Prisma SD-WAN operations is investigating degraded UI & Portal Access in AMER2 region. As progress is made toward resolution, this page will be updated.
Jul 22, 17:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 18:30 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on July 28, 2025 from 18:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 18:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 18:30 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 28, 2025 from 18:30:00 UTC to 19:30:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 28, 18:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 28, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:40 UTC
Resolved - This incident has been resolved.
Jul 28, 15:32 UTC
Update - We are continuing to monitor for any further issues.
Jul 28, 10:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 10:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 10:19 UTC
Investigating - Strata Logging Service UI is currently experiencing a timeout error in all regions. We are actively working on this issue and will provide another update by 10:00 AM UTC with further details.

Customer Impact: Customers accessing SLS UI may experience a timeout error.

Workaround: NA

Jul 28, 09:16 UTC
Jul 27, 2025
Completed - The scheduled maintenance has been completed.
Jul 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 06:00 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 27th from 6:00AM UTC to 5:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 07:31 UTC
Jul 26, 2025
Completed - The scheduled maintenance has been completed.
Jul 26, 12:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 21:45 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on Jul, 25th, 2025 from 21:45 UTC to 22:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 25, 21:34 UTC
Jul 25, 2025
Completed - The scheduled maintenance has been completed.
Jul 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:00 UTC
Scheduled - The scheduled 25.7.1 code release was delayed. As a result, the previous scheduled deployment window was utilized for database maintenance only. This deployment window will be used to introduce the 25.7.1 code changes.
Jul 21, 22:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:00 UTC
Scheduled - The scheduled 25.7.1 code release was delayed. As a result, the previous scheduled deployment window was utilized for database maintenance only. This deployment window will be used to introduce the 25.7.1 code changes.
Jul 21, 22:35 UTC
Jul 24, 2025
Completed - The scheduled maintenance has been completed.
Jul 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on July 24th, 2025 from 22:00 UTC to 23:00 UTC.

Customer Impact: No impact expected.

Jul 24, 21:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:00 UTC
Scheduled - The scheduled 25.7.1 code release was delayed. As a result, the previous scheduled deployment window was utilized for database maintenance only. This deployment window will be used to introduce the 25.7.1 code changes.
Jul 21, 22:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:29 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:38 UTC
Scheduled - We have a planned service maintenance for WildFire UK Cloud on July 24, 2025 from 12:38 UTC to 13:38 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 12:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:29 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 24, 2025 from 12:29 UTC to 13:29 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 12:27 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 13:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:12 UTC
Scheduled - We have a planned service maintenance for WildFire Indonesia Cloud on July 24, 2025 from 12:12 UTC to 13:12 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 12:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 12:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:53 UTC
Scheduled - We have a planned service maintenance for WildFire EU Regulated Cloud on July 24, 2025 from 11:53 UTC to 12:53 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 11:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 12:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:18 UTC
Scheduled - We have a planned service maintenance for WildFire Japan Cloud on July 24, 2025 from 11:18 UTC to 12:18 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 11:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:10 UTC
Scheduled - We have a planned service maintenance for WildFire India Cloud on July 24, 2025 from 11:10 UTC to 12:10 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 11:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 11:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 10:56 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 24, 2025 from 10:56:00 UTC to 11:56:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 11:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:05 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 24, 2025 from 11:05 UTC to 11:35 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 11:04 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 10:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:53 UTC
Scheduled - We have a planned service maintenance for WildFire Global Cloud on July 24, 2025 from 08:53 UTC to 10:53 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 09:41 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on July 24, 2025 from 09:41 UTC to 10:11 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 09:40 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:30 UTC
Scheduled - We have a planned service maintenance for WildFire South Korea Cloud on July 24, 2025 from 08:30 UTC to 09:30 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 09:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:27 UTC
Scheduled - We have a planned service maintenance for WildFire Singapore Cloud on July 24, 2025 from 08:27 UTC to 09:27 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 09:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:09 UTC
Scheduled - We have a planned service maintenance for WildFire Taiwan Cloud on July 24, 2025 from 08:09 UTC to 09:09 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 08:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:32 UTC
Scheduled - We have a planned service maintenance for WildFire Qatar Cloud on July 24, 2025 from 07:32 UTC to 08:32 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 07:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:31 UTC
Scheduled - We have a planned service maintenance for WildFire Israel Cloud on July 24, 2025 from 06:31:00 UTC to 08:31:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 08:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:21 UTC
Scheduled - We have a planned service maintenance for WildFire South Africa Cloud on July 24, 2025 from 07:21 UTC to 08:21 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 07:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 08:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:11 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on July 24, 2025 from 06:11:00 UTC to 08:11:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:10 UTC
Scheduled - We have a planned service maintenance for WildFire Germany Cloud on July 24, 2025 from 06:10:00 UTC to 08:10:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:40 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on July 24, 2025 from 06:40:00 UTC to 07:40:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:36 UTC
Scheduled - We have a planned service maintenance for WildFire Italy Cloud on July 24, 2025 from 06:36:00 UTC to 07:36:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:32 UTC
Scheduled - We have a planned service maintenance for WildFire Saudi Arabia Cloud on July 24, 2025 from 06:32:00 UTC to 07:32:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:29 UTC
Scheduled - We have a planned service maintenance for WildFire France Cloud on July 24, 2025 from 05:29:00 UTC to 07:29:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 05:28 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:47 UTC
Scheduled - We have a planned service maintenance for WildFire Spain Cloud on July 24, 2025 from 06:47 UTC to 07:17 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 06:46 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 07:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:06 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 24, 2025 from 05:06:00 UTC to 07:06:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 05:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 06:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:07 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 24, 2025 from 05:06:00 UTC to 06:06:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 24, 05:04 UTC
Jul 23, 2025
Completed - The scheduled maintenance has been completed.
Jul 23, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:27 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 16:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:26 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 03:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:25 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 22:24 UTC
Jul 22, 2025
Resolved - This incident has been resolved.
Jul 22, 22:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 21:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 20:52 UTC
Update - We are continuing to investigate this issue.
Jul 22, 17:11 UTC
Investigating - WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 17:30 UTC with further details.

Customer Impact: Delay of sample processing and availability of the signature.

Workaround: N/A

Jul 22, 15:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 12:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 11:40 UTC
Scheduled - We have a planned service maintenance for WildFire GVS Cloud on July 22nd, 2025 from 11:40 UTC to 12:40 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 22, 11:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 12:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 11:33 UTC
Scheduled - We have a planned service maintenance for WildFire Poland Cloud on July 22, 2025 from 11:33:00 UTC to 12:33:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 22, 11:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:26 UTC
Scheduled - We have a planned service maintenance for WildFire Switzerland Cloud on July 22, 2025 from 09:26:00 UTC to 10:26:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 22, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 07:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:08 UTC
Scheduled - We have a planned service maintenance for WildFire Canada Cloud on July 22, 2025 from 06:08:00 UTC to 07:08:00 UTC.
Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 22, 06:07 UTC
Jul 21, 2025
Resolved - This incident has been resolved.
Jul 21, 23:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 23:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 23:04 UTC
Update - We are continuing to investigate this issue.
Jul 21, 20:43 UTC
Update - We are continuing to investigate this issue.
Jul 21, 17:49 UTC
Investigating - WildFire is currently experiencing an issue in the Canada Cloud. We are actively working on this issue and will provide another update by 18:30 UTC with further details.

Customer Impact: Delay of sample processing and the availability of the signature

Workaround: N/A

Jul 21, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 21, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:35 UTC
Scheduled - We have a planned service maintenance for WildFire GVS Cloud on July 21st, 2025 from 13:35 UTC to 15:35 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 21, 13:30 UTC
Resolved - This incident has been resolved.
Jul 21, 13:33 UTC
Update - User telemetry is back to nominal performance.
We continue to monitor.

Jul 21, 12:36 UTC
Monitoring - A fix has been implemented and we are seeing significant improvement.
We continue to monitor

Jul 21, 12:27 UTC
Update - A fix has been implemented.
Pending verification

Jul 21, 11:09 UTC
Identified - The issue has been identified and the team is working on a fix
Jul 21, 10:36 UTC
Update - We continue to investigate.
All console and user functionality continues to function properly.
User telemetry events are experiencing delays of up to 15 minutes before becoming available in the console.

Jul 21, 10:31 UTC
Investigating - We're currently investigating increased delays in browser event processing. No data has been lost, and the information should appear in the console within a few minutes.
Jul 21, 10:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 11:00 UTC
Scheduled - We have a planned service maintenance for WildFire GVS Cloud on July 21st, 2025 from 11:00 UTC 12:00 UTC.

Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

Jul 21, 10:57 UTC
Jul 20, 2025
Completed - The scheduled maintenance has been completed.
Jul 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 07:28 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is scheduled for July 20th from noon UTC to 8:00PM UTC. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 06:48 UTC
Completed - The scheduled maintenance has been completed.
Jul 20, 17:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 15:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 06:01 UTC
Scheduled - We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government region. The maintenance is scheduled for July 20th from 6:00AM to 5:00PM. During this window, the service may be unavailable for a maximum of 60 minutes. However, if you are experiencing unusual activity in your environment, please contact our Support - https://www.paloaltonetworks.com/company/contact-support.
Jun 22, 07:24 UTC
Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.